Health care

Every inquiry booked, and every claim worked.

Patients book with whoever answers first, and denials age out while the front office is stretched. We build the administrative systems around your practice: inquiries answered and booked around the clock, coverage checked before the visit, claims tracked and denials worked, and reporting that assembles itself.

See how we do it

Where the day and the revenue go.

Response

New patients wait on a callback

Inquiries arrive by phone and web form, and the front desk returns them when it can. Patients book with whoever answers first.

Verification

Coverage checks repeat all day

Insurance verification, benefit checks, and authorization requests take front-office hours on every appointment, every week.

Collections

Denials sit unworked

Money the practice already earned arrives late, because the team that would appeal is booked solid with the day in front of them.

Utilization

Empty slots cost the day

Reminders go out when someone has time, and a missed reminder is an empty chair that could have been filled from the waitlist.

What we build on the administrative layer.

Inquiries answered and booked

Calls and web inquiries get answered around the clock and turned into booked appointments, with anything clinical routed straight to your staff.

Reminders and waitlist backfill

The reminder sequence runs itself and cancellations get backfilled from the waitlist, so the schedule stays full.

Claims tracked and denials worked

Claims get tracked from submission, denials get flagged the day they arrive, and the follow-ups generate with the paper trail intact for a person to review.

Build anything

We build whatever your operation needs.

Every system on this site started as one sentence from an operator describing the part of the job that eats the week. Write yours in the box below. Jake reads it himself and replies within one business day with what it would take to build.

Describe it in your words.

Plain language is enough. The more detail in the box, the more specific the reply.

Or .

A reply comes back from jake@tersoai.com within one business day. Details stay with Terso AI and are covered by the privacy policy.

The systems

What we would run in a health care operation.

Front Desk

Every call, form, and message answered day and night, with the appointment booked.

In a practice this is the new-patient call that currently goes to voicemail: answered around the clock, booked into the schedule you already run, with anything clinical handed to your staff.

Document Desk

Paperwork in, finished packets out, on deadline, with the trail intact.

Verification, benefit checks, and authorization requests run ahead of the visit, claims get tracked from submission, and denial follow-ups generate with the paper trail intact.

Three practice types, three different bottlenecks.

A dental group runs on the phone. A cash-pay practice runs on consult follow-up. The build follows the bottleneck.

Dental and orthodontics

The problem
  • A new patient calls once.
  • If the desk is with a patient, the call goes to voicemail and the appointment goes somewhere else, and no-shows leave chairs empty.
What we build
  • Inquiries answered and booked around the clock, reminder sequences that run themselves, and cancellations backfilled from the waitlist.

Aesthetics and elective cash-pay

The problem
  • High-ticket consults turn on speed and follow-up, and an inquiry that waits a day is usually booked with someone else.
What we build
  • Instant response on every inquiry, consult booking, and follow-up that runs until the patient decides, with treatment interest carried on the record.

Specialty and multi-location groups

The problem
  • Verification, authorizations, and denials multiply across locations, and reporting gets rebuilt by hand for each one.
What we build
  • Verification and authorization handled ahead of the visit, denial work queued the day it lands, and utilization and receivables reporting assembled across every location at once.
Get started

Interested in making your health care practice AI-native?

First name, last name, and a work email is all it takes. Jake reads every one of these himself and replies within one business day with what to automate first.

Send the details

First name, last name, and a work email. Jake replies within one business day.

Or .

A reply comes back from jake@tersoai.com within one business day. Details stay with Terso AI and are covered by the privacy policy.

Lead growth

What the lead engine returned.

One of the systems we build is a lead engine for cash-pay practices. Here is what it returned for one medical aesthetics group, and the mechanics it used to get there.

150+

Consults booked over three months, up from roughly 15 to 20

A medical aesthetics practice with strong clinical work had been sitting at roughly 15 to 20 consults. The build rebuilt the audience targeting and the content production, then added an SEO and AI-search foundation to the site the practice already ran, with no CRM migration. Consults that used to go unanswered started converting. Read the case study.

Confidential, Medical Aesthetics Group

Risk

Seven-day money-back guarantee

Ask for your money back inside the first seven days of the build and you get it. After day seven the standard terms in your agreement resume.

Team

Engineering from Fortune 500 companies

The team includes former Fortune 500 developers, with prior experience at Microsoft, Morgan Stanley, NASA, T. Rowe Price, Perplexity, and Cognizant, and is drawn from Dartmouth, Brown, and Case Western Reserve. Read the roster.

Proof

We run Terso on the systems we sell

Our sales, research, and operations run on Deal Engine, Deep Brain, and Command Center every day. Ask on the call and we will show you ours running.

Where to start

See what this costs you before committing to anything.

Send the details of your health care operation and the reply comes back with the hours and the revenue currently going to the problems above, and which one to solve first.

  • A reply within one business day, written by Jake
  • The first build named, with the return it targets
  • No obligation to go further

Send the details

Name, email, and company. Jake reads these himself and replies within one business day.

Or .

A reply comes back from jake@tersoai.com within one business day. Details stay with Terso AI and are covered by the privacy policy.

Common questions.

Do you touch clinical systems or clinical decisions?

No. We build on the administrative layer. Clinical systems, the record, and every care decision stay with your clinicians.

How is patient information handled?

Access is per-person and every action is logged. A person reviews the outputs that matter, and we stay on the administrative layer: the clinical record and every care decision stay with your clinicians.

Which practices does this fit?

Practices where the front office decides revenue: dental and orthodontic groups, aesthetics and elective cash-pay practices, and specialty or multi-location groups.

Do you have a result you can show me in this industry?

Yes. A medical aesthetics group booked 150+ consults over three months, up from roughly 15 to 20. The full case study sets out what was built and how each figure was measured.

Fill the schedule, and collect what you earned.

A free consultation walks through your inquiry and claim flow and names the first thing worth building.

Or send the details and we come to you.

Send the details instead

Name, email, and company. Jake replies within one business day.

Or .

A reply comes back from jake@tersoai.com within one business day. Details stay with Terso AI and are covered by the privacy policy.