Nursing homes and senior care

Answer the referral first, and collect what the facility already earned.

Referrals go to whoever responds first, and denials sit unworked while the team is stretched. We build the administrative systems around your operation: referral intake that answers fast, billing follow-up with the paper trail intact, and reporting that assembles itself. We never touch the clinical record.

See how we do it

Where census and cash go.

Referrals

The faster facility gets the admission

Referrals, verifications, and admission packets move by fax and phone, and every hour of review time is an hour the referral is still open to someone else.

Collections

Denials sit unworked

Money the facility already earned arrives late or never, because the team that would work the denials is already stretched.

Double entry

Everything starts on paper

Time-off requests, checklists, and forms start on paper and get re-entered into the system of record. Double entry means transcription errors and confusion.

Coordination

One person calls doctors all day

Appointment scheduling, confirmations, and callbacks run through a single staff member working the phone from open to close.

What we build on the administrative layer.

Referral intake that answers first

Incoming referrals get captured, the document and verification checklist runs itself, and the facility responds while the referral is still open.

Billing follow-up with the trail intact

Claims get tracked from the day they land, denials get flagged and queued the day they arrive, and the follow-ups generate for a person to review.

Scheduling and callbacks handled

Appointment calls, confirmations, and follow-ups run on their own, and anything unusual routes to a person immediately.

Paper intake read once

Forms that start on paper get read and turned into structured records, so staff stop rekeying the same information.

Build anything

We build whatever your operation needs.

Every system on this site started as one sentence from an operator describing the part of the job that eats the week. Write yours in the box below. Jake reads it himself and replies within one business day with what it would take to build.

Describe it in your words.

Plain language is enough. The more detail in the box, the more specific the reply.

The systems

What we would run in a nursing homes and senior care operation.

Front Desk

Every call, form, and message answered day and night, with the appointment booked.

In a facility this is the phone: referral calls, appointment scheduling, confirmations, and callbacks handled from open to close, with anything clinical or unusual handed straight to your staff.

Document Desk

Paperwork in, finished packets out, on deadline, with the trail intact.

Referral packets, verification checklists, paper forms, and denial follow-ups get read once and produced on schedule, with the paper trail intact.

Command Center

One screen for the whole operation: what is happening now, what needs a decision, and what the numbers say.

An administrator opens one screen for census, receivables, open denials, and where each referral stands, assembled before Monday morning.

Two jobs under one roof.

Running the building and buying the next one are different problems with different systems behind them.

Operators

The problem

Census depends on answering a referral before the facility down the road does, and receivables depend on denials getting worked the week they land.

What we build

Referral intake with the verification checklist running itself, billing and denial follow-up with the paper trail intact, and administrator reporting that assembles on schedule.

Owners and acquirers

The problem

Smaller facilities are chased by dozens of buyers, ownership sits behind layers of entities, and a whole quarter can pass with almost nothing worth reviewing.

What we build

Ownership chains resolved from public filings to a real owner with a verified contact, targets ranked by how likely they are to sell, and the approach drafted for you to send.

Get started

Interested in making your skilled nursing or senior care operation AI-native?

First name, last name, and a work email is all it takes. Jake reads every one of these himself and replies within one business day with what to automate first.

Send the details

First name, last name, and a work email. Jake replies within one business day.

Before you call

Three things you can check on us.

Risk

Seven-day money-back guarantee

Ask for your money back inside the first seven days of the build and you get it. After day seven the standard terms in your agreement resume.

Team

Engineering from Fortune 500 companies

The team includes former Fortune 500 developers, with prior experience at Microsoft, Morgan Stanley, NASA, T. Rowe Price, Perplexity, and Cognizant, and is drawn from Dartmouth, Brown, and Case Western Reserve. Read the roster.

Proof

We run Terso on the systems we sell

Our sales, research, and operations run on Deal Engine, Deep Brain, and Command Center every day. Ask on the call and we will show you ours running.

Where to start

See what this costs you before committing to anything.

Send the details of your nursing homes and senior care operation and the reply comes back with the hours and the revenue currently going to the problems above, and which one to solve first.

A reply within one business day, written by Jake
The first build named, with the return it targets
No obligation to go further

Send the details

Name, email, and company. Jake reads these himself and replies within one business day.

Name

Work email

Company

Phone (optional)

Industry (optional)

What do you do, and what do you want automated the most? (optional)

Or .

A reply comes back from jake@tersoai.com within one business day. Details stay with Terso AI and are covered by the privacy policy.

Where it starts.

It starts with a free discovery call, then an audit that maps where the hours and the leads are going. The build starts with the highest-value piece, and we host, monitor, and keep improving the system from there.

Read how we work

Document DeskPaperwork in, finished packets out, on deadline, with the trail intact.Deep BrainEverything the company knows, held in one private place the whole team can ask in plain language.Command CenterOne screen for the whole operation: what is happening now, what needs a decision, and what the numbers say.

Common questions.

Do you touch the clinical record?

No. Clinical documentation, care plans, orders, and charting stay in your certified system, by design and by regulation. We build around it on the administrative layer.

How is resident information protected?

Access is per-person and every action is logged. A person reviews the outputs that matter, and we stay on the administrative layer: the clinical record and every care decision stay with your clinicians.

We are looking at acquisitions as well as operations. Can you help there?

Yes. We resolve the ownership chain behind a target facility from public filings to a real owner with a verified contact, and rank targets by how likely they are to transact.

Answer first, and collect faster.

A free consultation walks through your referral and billing flow and names the first thing worth building.

Or send the details and we come to you.

Send the details instead

Name, email, and company. Jake replies within one business day.