Solution · Medspas
Stop buying the same client twice.
Most medspas pour ad spend into acquiring clients who never come back. We build the retention systems that turn first-time treatments into recurring revenue.
What's quietly costing you
- Tox clients never get a reminder until they self-rebook months late
- Memberships exist on paper but nobody upsells them
- Skincare and product cross-sell happens at the front desk, or not at all
- Lapsed-client lists sit untouched while you spend on new leads
- Nobody can tell you LTV by treatment or provider
What you'll get
- Treatment-cycle reminders that fire at the right interval, every time
- Membership program designed, launched, and operationally supported
- Reactivation flows that recover the lapsed-client list quarterly
- Cross-sell engine for skincare, products, and complementary treatments
- LTV and retention dashboards by treatment, provider, and segment
What we build for you
Treatment-cycle reminders
Tox, filler, laser, and skincare recall timed to each client's history.
Reactivation campaigns
Multi-touch flows that recover 6, 12, and 24-month dormant clients.
Membership programs
Built, launched, and operationalized for predictable monthly revenue.
Cross-sell engine
Behavior-triggered offers for complementary services and product.
Loyalty mechanics
Points, perks, and milestone rewards that drive return visits.
Retention analytics
Cohort, LTV, and rebook dashboards by treatment and provider.
Frequently asked
- What counts as a dormant client?
- We typically segment by treatment type: 6+ months for tox, 9+ for filler, varying windows for laser and skincare. Cadence is tuned to your menu.
- Will reactivation messages feel spammy?
- No. Cadences are spaced, segmented, and personalized by treatment history — they read like a thoughtful note from the front desk.
- Do you offer membership program design?
- Yes. We design and operationalize membership programs that lock in monthly recurring revenue and predictable visits.
- What lift can we expect?
- Most medspas see double-digit lifts in 90-day rebook rate and meaningful LTV improvement inside the first quarter.
Find the revenue already sitting in your client list.
Request an audit. We'll quantify dormant LTV and show what a retention system would unlock.
Or email us: info@2minutemarketing.com